shawnp0wers

I'm a bloggy blogger who blogs.

Shawn’s Amazing and Simple Iced Tea Recipe

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It’s simple, it’s delicious, it has the perfect amount of everything — and in some circles it’s sorta famous. Here is my iced tea recipe. You can substitute other teas, but I’ve tried MANY others, and PG Tips has just the right amount of tannin and a nice red color. Obviously you can tweak it if you want to (you know, if you like cruddy iced tea or something), but this is exactly how I do it:

Shawn’s Super Yummy Iced Tea

5 PG Tips teabags (On Amazon if you can’t find them elsewhere)
1 Quart mason jar (for steeping)
2 Quart glass pitcher
1/8 Cup sugar

* Fill quart size mason jar almost to the top with boiling water.
* Put all 5 teabags into water
* Steep for 10 minutes or so, tea should be very strong
* Remove teabags
* Mix 1/8 cup of sugar into hot tea until it’s dissolved
* Fill 2 quart pitcher 2/3 full of ice
* Pour tea over ice, stirring briskly so ice doesn’t clump
* Serve and enjoy!

My Chat with AT&T

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Posted without comment…

info: Please wait for a chat representative to respond.
info: You are now chatting with ‘Ian Young’
Ian Young: Thank you for chatting with at&t today, I am happy to assist you

Shawn Powers: Can you give me an idea when our service will work here in Indian River, MI?

Ian Young: I am happy to look into that with you today

[over 5 minutes go by]

Shawn Powers: Are you doing that now?

Ian Young: I am

Ian Young: I do see the reports of the issue, but no estimated resolution time

Shawn Powers: So you recommend I switch to Verizon?

Ian Young: I did not say that

Shawn Powers: You are one of many AT&T folks that acknowledge a problem, yet have no estimate for repair time, nor explanation as to what is happening.

Shawn Powers: So, since you can’t help me — switching companies seems the only logical choice.

Shawn Powers: What if this goes on for years?

Shawn Powers: Shall I never again make a call or text?

Ian Young: unfortunately, we only have the information our technicians provide us, and as of yet they have not advised us when the expect to have the issue resolved, in all my years with at&t I have never seen an issue like this last for years, but if you feel that is what you must do, that is your choice

Shawn Powers: Do you understand why a continued “we don’t know when it will be fixed” makes me question why I spend $350+ a month?

Shawn Powers: this is at least week two, which means I’ve paid for half a month of service that rarely works

Ian Young: I do understand, and if we had a date we would be more then happy to provide it to you

Shawn Powers: Do you have an estimate on when you might have an estimate?

Shawn Powers: or possibly does a manager have a better idea of when the problem will be identified or fixed?

Shawn Powers: Certainly someone in all of AT&T must know something.

Shawn Powers: I could flag down AT&T trucks that pass by on the road, but that seems a bit drastic.

Shawn Powers: I would call and talk to someone, but you see, my phone doesn’t work.

Ian Young: they would have the same access to the information as I do, unfortunately our technicians have not provided us that information, weather you reach us through here for chat or call, we have the same information

Shawn Powers: Perhaps could someone *call* the technicians?

Shawn Powers: Or email them.

Shawn Powers: Or text them

Shawn Powers: Communicate with them in some manner?

Ian Young: if we had a way to contact them, we would already have done so

Shawn Powers: So… the company which claims to be the biggest and best company for communication can not contact their own technicians?

Shawn Powers: You do see the irony, no?

Shawn Powers: I suppose I would understand if you can’t reach them on their phones if they live in Indian River.

Shawn Powers: Our towers don’t work here.

Ian Young: with our technicians it is a one way communication, the let us know,

Shawn Powers: You don’t think that is unacceptable? That’s the same efficiency as smoke signals.

Shawn Powers: Perhaps a note could be slipped into their paychecks, asking for an update?

Shawn Powers: I’m certain they receive that from AT&T, even if they never have to receive information from the company in other matters.

Ian Young: I do understand your frustration

Shawn Powers: Yet, you have no suggestions for me?

Shawn Powers: Let’s pretend you were me, what would you do?

Shawn Powers: Would you continue to pay for service that does not work?

Shawn Powers: Is that that what the ideal customer would do?

Shawn Powers: Or should I continue to spew sarcasm at you, and hope it goes up the chain?

Shawn Powers: I realize you personally aren’t responsible — but you’re my only point of contact.

Shawn Powers: So you get the brunt of my frustrations.

Shawn Powers: I must have some resolution, as I’ve patiently waited for two weeks now.

Shawn Powers: If I ordered a hamburger, and it didn’t arrive for two weeks, I would most likely leave the restaurant, thus my questions about switching to Verizon.

Ian Young: again it is your choice as to weather to continue service with at&t or not, at this point, the information you are requesting is not available, our technicians are working to resolve the issue as quickly as possible

Shawn Powers: So will I be charged for the past two weeks?

Shawn Powers: Or will my bill reflect the time it takes the technicians to fix things?

Shawn Powers: If I knew the length of time it would take, I could better judge if I wanted to remain a customer.

Shawn Powers: I would say the phones work about 25% of the time, will I get a 75% discount?

Shawn Powers: If you can’t resolve my problem, can I stop service with AT&T, and no longer have a committment on my contract? ie, revoke early termination fees?

Shawn Powers: I think that would be a fair compromise. If you can’t tell me when my phones will work, then canceling my early termination fees would be acceptable.

Shawn Powers: it’s not even all my phones, some are past their contract dates.

Ian Young: I apologize, we in tech support do not have information on termination fees or contracts, if you want to call our Customer Care at 1-800-331-0500 from a land line phone, they would be able to look into that with you

Shawn Powers: Shall I go ask the neighbor if they have a landline phone?

Shawn Powers: We have 5 cellphones you see, and no landline.

Shawn Powers: Customer care cannot chat?

Ian Young: I am happy to find the location of one of our at&t company owned stores, they would have a courtsey phone you would be able to use

Shawn Powers: The store itself couldn’t help me?

Ian Young: they might be able to, but most likely they would direct you to call

Shawn Powers: I see. Well, Ian, I would thank you for your help, but really you haven’t helped at all.

Shawn Powers: I’m sure you tried — but you’ve said the same thing I keep hearing over and over.

Ian Young: as I said if we had more information, we would not hesitate to provide it

Shawn Powers: Well, if I see a technician, I’ll let them know you’d like to talk to them. Too bad AT&T doesn’t have two way phones for them yet.

Ian Young: it is not a matter of Phones

Ian Young: it is a matter of allowing them the ability to do the work they have to do with out intruption

Shawn Powers: So you *can* call them, you just won’t?

Shawn Powers: “Ian Young: with our technicians it is a one way communication, the let us know,”

Shawn Powers: But they don’t let you know apparently, therein lies the problem.

Ian Young: they let us know when they know, if they don’t know, then don’t have the information, hence we don’t have the information

Shawn Powers: If it took me two weeks to figure out how long it would take to solve a problem, I would be fired. Perhaps I should get a job as an AT&T technician, it sounds like they have a cake job.

Shawn Powers: “We’ll get it fixed… someday. No, we won’t tell you what’s wrong. No, no idea how long it will take.”

Ian Young: I understand your point of view, but the technical aspect is not as simple as you seem to imply

Shawn Powers: Ahh, yes, that’s it. Think about it not as the AT&T tech support, but as a person that paid hundreds of dollars for shoddy service.

Shawn Powers: If you truly believe it’s acceptable to hear “no estimate” for weeks, with no further information, you have a horrible concept of customer support.

Shawn Powers: Hours, i would understand.

Shawn Powers: A day, maybe

Ian Young: I do apologize that we do not have an estimated time of resolution, it is not an issue of weather I feel it is acceptable or not, it is what we have to work with

Shawn Powers: So what should I do?

Shawn Powers: Please tell me what the recommendation is.

Ian Young: What you should do is up to you, at this point all I can say, is we are working to resolve the issue

Shawn Powers: So you have no recommendation?

Ian Young: If I had a recommendation that would fix the issue, I assure you I would not hesitate to provide it

Shawn Powers: What I’m asking is, when I go into the other room and my family asks about their phones, I need to say, “Ian said we should __________.”

Shawn Powers: Because that’s why I contacted you.

Shawn Powers: I need to know what to do now.

Shawn Powers: My phones dont’ work.

Shawn Powers: I came up with ideas, like switching to Verizon. I need to know what AT&T suggests I do.

Shawn Powers: Continue to wait indefinitely? If that’s the answer, just let me know.

Shawn Powers: You currently represent all of AT&T, I need to know what AT&T suggests I do.

Ian Young: What to do now is up to you, as for you concerns about the contracts, is to call and speak with our Customer Support,

Shawn Powers: let’s start over then. Ian, my phone doesnt’ work, what should I do?

Ian Young: I do understand Mr Powers, you want us to tell you what to do, but you don’t want us to tell you to wait till it is fixed, no carrier is going to tell its customers to go to another carrier, outside of that what else are we to tell you?

Shawn Powers: I guess you don’t have an answer for me then. Very well. Thank you for a lovely chat, Ian. I do hope you have a good day.

Ian Young: I hope you have a good day as well, and that the issue is resolved soon for you

Leadership is…

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Leaders succeed vicariously.

Leaders have thick skin, but use it to protect others.

Leaders make the coffee.

Players win, coaches lose.

Managers convince people to do their best, leaders inspire people to do their best.

Leadership is smiling because no one else is.

Leaders come in early, and make sure everyone else leaves on time.

Leaders do the unpleasant jobs.

Leaders are never too busy to talk, even when they are.

A leader praises publicly, and corrects privately.

Leaders care.

Leaders guard the underside of busses to make sure no one gets tossed there.

A leader serves.

The success of a leader can be measured by their employee’s smiles.

Leaders can be trusted. Even about that one thing.

A leader makes the right decision, even in the absence of good options.

Leaders aren’t always in leadership positions. They don’t have to be.

A leader is honest. Even when honesty isn’t popular or easy.

A leader gives clarity, expectations, assistance, and feedback. Never skipping one.

Leaders don’t delegate the things they can’t do, they do the things that can’t be delegated.

Good leaders sell passion, great leaders create it.

A leader is easy to spot, yet none are alike.

Management can be taught, leadership can only be nurtured.

Leaders aren’t better than everyone else, they make everyone else better.

A leader’s motivation is never leadership itself.

A leader is worth following.

…ok, your turn. What is leadership?

Sometimes I Preach (Dec 11th)

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This was my sermon from today. My normal disclaimer applies: If you don’t want to hear me preach a Christian sermon from Sunday morning, I won’t be offended. I’m not a professional, etc, etc, etc. Nonetheless, lots of people asked for these, so here ya go. 🙂

December 11, 2011
Title: “I’ve got this job for you…”
Verses: Matthew 1:18-25

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(NOTE: The recording quality isn’t great on this, my apologies)

Sometimes I Preach (Thanksgiving Sermon)

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I have been asked for audio copies of the sermons I do at church. It’s important to bear in mind that I’m not a pastor, I’m just a church leader that preaches when the need arises. I’m not a professional, but I do my best. If you aren’t interested in hearing me preach a Sunday morning message — I’m not offended in the least. 🙂

Thanksgiving Sermon
November 27, 2011
Title: Stuff
Verses: Luke 18:18-23

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Living vs Existing

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This is not my normal goofy post. Just a warning. This is a personal post, and if you feel squiggy about taking a glimpse into my personal life, flee now.

Like many artsy-fartsy folks, I struggle with clinical depression coupled with crippling anxiety. It might be cool if a creative person battling with inner torments and emotional pain was unique — but let’s face it, it’s so common it’s cliche. If I were like any other self-respecting starving artist, I’d man up and turn to drugs and alcohol. I’m pretty sure that’s what we’re supposed to do. Since I have a family, however, that oh-so-also-cliche option really isn’t on the table. So I opt for the other type of drug: The kind prescribed by a doctor.

Since I also struggle with migraines, and have a severe reaction to most drugs (See! I am super special!), it’s challenging to get a combination of drugs that treats both depression and headaches while not making me gain weight and have other *ahem* embarrassing side effects. BUT, since mid-summer, I’ve been on a combination that seems to be working! Yay!

My moods have been fairly steady. I’ve had very few fits of dark, ominous, soul-crushing depression. I’m still not comfortable in large groups of people, but I haven’t had any anxiety attacks. I haven’t lost weight, but I stopped gaining. Heck, even my insomnia has mostly disappeared. I’m more “normal” than I have been for years. What a happy ending, no? 🙂 But…

I’m boring.

That’s not really a fair thing to say. I’m still me. I’m still the funny guy in most crowds. I’m still smart enough to solve most problems at work. I’m still weird enough that people aren’t quite sure how to take me. I’m still really good at Balderdash. The part of me that I most love, however, seems to be sleeping. I have no motivation to create. Anything. At. All. And that bothers me.

Can you remember the last time I made a silly video of myself? I can’t. Can you remember the last time I did a tech tip video for Linux Journal? I can’t. Heck, even blogging — I’ve averaged one post a month since July. One PER MONTH. Who does that?

It gets worse though. Since I’ve been on this “working” cocktail of medicine, I’ve missed every writing deadline I have. I’ve completely failed to produce web content when I’m supposed to. Heck, I’m in the middle of writing a review now that is so boring, reading it might kill people. My creativity is seemingly gone. And I miss the crap out of it.

So there is my conundrum. I could continue to take my crazy-people pills, and live a perfectly ordinary life. There are many advantages. Heck, I’m even budgeting now — surely a sign of the end times. I could likely exist like this for the rest of my life, and my family would be happy, comfortable, and not worried about me. But it would be just that… existing.

But what is the alternative? Depression? Anxiety? Suicidal thoughts? Pain? Misery? Is it worth facing those things for the chance to truly live? I dunno. I’m happy now, I guess. At least I’m not unhappy. I certainly don’t want to try switching drugs again. It’s been literally years of trying different combinations, and this is the closest to “normal” I’ve ever felt.

Anyway. Wish me luck. Maybe I’ll try a prescription of light therapy, treadmill, and meditation. Maybe I’ll do nothing, it’s hard to say. My blog has the subtitle “The Thinks I Think”, it’s never been more true. 🙂

Because Giving Up Is For Chumps

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You wish you were this awesome.
2% Success, 110% Awesome
This is my daughter Lydia. Lydia is in 7th grade, and has a very slight frame. I’d say she’s scrawny, but since she’s 10 times tougher than I am, that seems like a silly thing to say.

Since my wife Donna is a high school volleyball coach, Lydia gets to (or has to) sit through the older girl’s practice every day after school. Lydia has an incredible desire to play volleyball, but her very small frame works against her. In this photo you see her serving. Every day at practice she takes an empty net, and serves at least 50 balls. At the beginning of the season, the balls rarely made it to the net, much less make it over. It’s been a couple months, and due to her persistence, she now usually gets one or maybe two balls over the net every day.

For you math nuts, that means she only has a 2% success rate, or a 98% failure rate. For you coaches, athletes, parents, teachers, students and adults — it means she’s a girl that refuses to give up. Refuses.

Lydia, you inspire me. If Mom’s volleyball team was half as determined as you are, they’d be unbeatable. If I had a quarter of your motivation, I’d be running marathons by now. And if our political leaders had a tenth of your passion, our country would look a heck of a lot different. Lydia, you inspire me. Thank you for being so awesome.

Photon Obesity At All Time High

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Our nation is struggling with a growing obesity problem unlike anything we’ve seen in generations past. Our slovenly lifestyle is beginning to leak into science as well, however, and the ramifications could be deadly.

Researchers at CERN, (yes THAT CERN) have discovered the speed of light is beginning to slow down. They fired a beam of light and some subatomic particles (neutrinos, arguably the most physically fit subatomic particles) into a particle accelerator, and a neutrino won the race. Light wasn’t even on the heels of the neutrino, and was lagging 60 billionths of a second behind!

Scientists are baffled at how our precious photons are getting so slow. Margaret Flanahan of Boston University posits, “We think it might be due to all the television watching that happens. As we sit on our couches and get fat while watching sitcoms, photons are exposed to the same life-draining drivel. I’m only surprised it hasn’t happened sooner.”

What seems like a minor mathematical error or fluctuation in space time is really a more serious problem than most people realize. If photons continue to pork out and slow down, light won’t be as reliable as we’re used to. Live reality TV will no longer be in real-time. Sunsets will happen later. Cats will be able to catch laser pointer lights with minimal effort. Truly, it’s the beginning of the end. Real life scientist Bob McFeebly thinks obesity is only the first problem. “What happens when our happy go lucky photons start to get depressed due to their obesity problem? As their mood darkens, so do we. Global cooling, food shortages, return of the ice age, and the bankruptcy of countless sunglasses factories. We’ve only seen the beginning, folks.”

Certainly a grim sign of what’s to come. Some folks are making the best of a bad situation, however, and nature photographers in Florida’s Lightning Belt are getting some prize photos. Snappy McSnapherson, a well known lightning photographer commented to our reporters, “It’s easier now than ever before! You just wait for the thunder, then point your camera in that direction. By the time the light gets there, you’re set up for an awesome shot!”

Former California governor, and known health advocate, James Rolph Jr. recommends a rehabilitation program for our overweight photons. “We just need to put photons on a regimen of diet and exercise.” Rolph recommends the following:

  1. Use fewer batteries. Flashlights are way too bright nowadays. Back in my day we carried around a glowing coal ember, and it was plenty. Light is getting fat because we use too many batteries. Just take one battery out and replace it with a stack of pennies.
  2. Swing around your flashlights. Make those photons get out and MOVE. Why I once had a dog named Old Chuckles, and he got fat from not moving around. We moved around a lot when I was a kid. My dad was in the Navy, and I had to switch schools at least 23 times a day. Days were shorter back then, and twice as hard. I miss my friend Cooter.

That was all we could get from Mr. Rolph, as he started babbling nonsense. Good advice though, we should all follow it. Of course, by the time the light gets to your eyeballs from the computer screen to read this, it will likely be too late.

So long folks, and remember to turn off the lights. Otherwise you’ll wake up with a lazy puddle of photons on the floor, and who’s gonna sweep that up?

I Miss My Droid

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Three or four months ago, my beloved Droid died. Since I don’t use my phone for actual phone calls, I decided to just not get a new phone, and stick with my work provided iPhone for my mobile computer needs. (I can’t use it for personal calls, but I have unlimited data and talkatone, so those rare times I have to make a personal call, I just use that) Anyway, it’s been a few months, and I can easily say:

I miss my Droid.

Really. I have nothing against Apple products. I use them all the time, and they usually “just work”, which I really appreciate. When it comes to a mobile device, however, it turns out I need more from a phone that the iPhone can offer. Heck, even jailbroken, the iPhone lacks customization that Android has by default. The big things that annoy me about the iPhone:

  • Lack of real integration with core services. If I want to use Google Voice, I should be able to do it without some weird hack.
  • App limitation. I need to use a WiFi scanner rather often, and a phone is perfect for such a thing. For some reason, however, Apple deems that an inappropriate use a phone.
  • Customization. iOS 4 gave us the earth shattering ability to set a background photo. Wow.
  • Did I mention app limitations? 🙂

Anyway, I’m up for a new device now, and I’m thinking about getting the Motorola Atrix. I don’t want the weird laptop thing that goes with it, but the battery life, CPU horsepower, and screen resolution look appealing. Anyone ever use one? If not, what’s your favorite Android phone?

Amanda & Chris Sing “Grenade”

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Every so often, I post a video of Amanda playing her guitar and singing. What can I say, my totally-parentally-biased self thinks she’s pretty good. Anyway, her uncle Chris is home from college, and joined her for this particular song.


NOTE: No actual grenades were harmed in the making of this video.