eBikes: No Longer a Fan

I’ve raved about my Lectric XP eBike for a while now. While I haven’t used it this summer (until today, he foreshadows forebodingly), last year I put hundreds of miles on it. The thing is, an eBike, or a, “pedal assist” bike, makes riding a bike fun again.

Remember when you were 12 years old, and you could ride your bike all day? Nothing was too far, and while hills meant standing up and pedaling hard, it was just a minor annoyance. As an adult, a pedal-assist bike is a lot like that. With the fancy pedal bikes I’ve had over the years (as an adult), I never wanted to actually go anywhere far. Because I’d have to pedal back home. And it’s impossible to know when you’re exactly, “half worn out.” So to avoid getting stranded somewhere miles from home, I just never went very far at all. Or, let’s be honest, I just never rode my bicycle. But my Lectric brand eBike changed all that. The battery has about a 20 mile range, and with the cargo rack on the back, I could carry my battery charger and limp to an outlet somewhere if I went further than my range anxiety suggested. Heck, I actually bought a second, larger battery so I could take it with me on that cargo rack, and run my first battery totally dry without any worries about getting stranded.

Today, my battery did not die. But I felt like I might…

My family lives in Petoskey, Michigan. It’s a small town overlooking Little Traverse Bay. We live a few blocks out of the small downtown area, and if you squint really hard through trees after the leaves fall off in autumn, you can see the water from our house. But we’re WAY up on the hill which forms the town. That’s a bummer during the winter, because sometimes the roads get icy and it’s difficult to make it up the hill to our house. Basically, I’m saying town is down a very steep hill, and our house is up that same hill if you’re coming from town. And tonight, I took my bike to town.

In fact, I went all the way to the waterfront, and down several miles of bike path along the shore of Lake Michigan. It was beautiful. Using pedal assist, the eBike will easily zoom along at 20MPH, regardless of how hard to pedal. So I was just leisurely pedaling and cruising with the cool breeze whipping through my green hair. Then, I met a new friend. His name was E007.

It’s supposed to fold in half like this…

Error 007 is a bit of a jerk. I didn’t know anything about him when he first showed up to my bike ride, but googling him shows that he tends to appear when there is a, “motor fault” on your eBike. Unfortunately, the few recommendations on getting rid of my buddy E007 involved taking apart the “guts” of the bike and making sure it was all plugged in. I did take it all apart (seriously, having a Swiss Army Knife with a Phillips screwdriver is AWESOME), but everything was indeed plugged in.

So I was stuck with no assist on my pedal-assist bike. Which brings me to the little bit of information that hasn’t been relevant until now. The Lectric XP eBike weighs as much as an aircraft carrier. And while technically it does function as a pedal-only bike, that word “technically” is doing a lot of heavy lifting. Imagine putting pedals on a Sherman Tank. The only resemblance to riding a bike as a 12yr old is if the 12yr old were having one of those nightmares where you feel like you’re running through pudding.

Also, gentle reader, perhaps the part of the story where I described the elevation difference between my house and the waterfront might make a bit more sense now too. I had to pedal that monster ALL THE WAY HOME.

“But Shawn, just call someone to come pick you up!”

Alas, everyone in my family was gone. That’s why I took a solo bike ride. I was alone, and everyone was at work or home with their own families. So yes, I put the electronics back together, and E007 and me pedaled.

An hour later, and I’m home. Every part of me hurts. There may have been times during the ride when I feared my quadriceps might actually burst into flame, but thanks to the constant dripping of sweat from my head and torso, any potential fires were smothered before igniting.

I don’t like eBikes anymore. At least not today. And yet, in the back of my mind I can still feel the joy of zipping along the lakeshore at 20MPH, with the wind trying to tug off my pink baseball cap. Today could have been a lot worse.

Season 49

It’s funny that we think of, “middle age” as somewhere around 50. Assuming a 100 year lifespan is pretty darn optimistic. Don’t get me wrong, I’d be happy to experience mid-life around 65 or so. But unless we make some major medical/robotic advances in the next 30-40 years, it’s likely my mid-life is in the rear view mirror. (And not that, “objects are closer than they appear” one either…)

Today is my 49th birthday. Being born in 1975 makes the birthday math pretty easy, especially when thinking about quarter centuries. While I’m not having some sort of existential crisis about approaching 50, I have to admit it’s a bit unsettling to run out of 40s! Nevertheless, today starts Season 49 (or Series 49 if you’re in the UK). I want to make this a year where I squeeze the joy out of each day. I don’t want to just, “get through” the weekdays in order to stress about Monday on the weekends. If there’s anything getting older has taught me, it’s that we need to live life as it happens. Tomorrow isn’t guaranteed, and things will NEVER slow down.

I couldn’t sleep last night. That’s not uncommon, unfortunately. Once my brain starts thinking about something, it figures, “hey, nothing is interrupting me — we can get some serious thinking time in! Yay! Think all night!” UGH.

Personally, I think my brain is a bit of a douchebag, but I’m stuck with it. (Unless we figure out that robot thing in the first paragraph…) My thought was that if I really wanted to make sure to live every day to the fullest, I should document it. Vlogs aren’t cool anymore, but if I just wanted to record stuff for myself, it wouldn’t have to be popular or profitable.

Seriously, I thought about it ALL NIGHT. It wasn’t the first time I’d considered such a thing either. Just ask me who owns the season49.com domain… lol. The problem is, I’m not sure *recording* every day is conducive to actually squeezing the juice out of every day. It sounds fun today, but will episode 149 be a frustrating burden not even halfway through the season? I did the 90DaysOfMayhem challenge, and did really enjoy it — but the self-made rules were I just had to upload some sort of video every day. If I’m documenting my entire day into a Vlog, that sounds like a lot of hours of forced editing.

So maybe instead of a daily Vlog, I commit to a daily Blog. I do want to write more often, and my Patreon supporters listed blogging as my most valued creative endeavor. Heck, maybe Season 49 can just be a commitment to reflect on each and every day in some manner. Maybe a blog post. Maybe a Vlog entry. Maybe a TikTok if some wisdom is bestowed upon me in the supermarket. What do you think, noble reader? Does, “reflect on the day, every day, in some way” fill the role of trying to squeeze the joy out of life? I realize it’s totally my call, but as a full night of thinking demonstrates; deciding is not my strong suit.

But look! If that’s my plan (which it sorta feels like it might be), I’ve already finished Episode 1. And you just watched it. Whatdoyathink?

Hank Green Ruined My Bunny Slippers

If you’re anything like me, well first off, I’m so, so sorry. But if you’re like me you appreciate sparkling water, especially now that it comes in a plethora of delicious artificial flavors. I’m not a snob, either. I like the LaCroix, the Bubly, StoreBrandica — it’s all delicious.

But, it’s also a bit spendy. It hurts me every time I spend $6.99 for a pack of (8) 12oz cans of water. Yes, they are usually painted in pretty colors, and come with pre-dissolved carbon dioxide and 3 drops of chemical flavoring; but it still feels like I’m paying a lot for something so very simple. (If you add the 10 cents per can for the Michigan deposit, it’s even worse, because I’m nowhere near responsible enough to take my empties back to the store. Seriously, if you’re a Boy Scout troop or a Little League team doing a fundraiser, stop at our house. We have 537 bags of empty cans piled in the back room.)

So anyway, in an attempt to Hackzor The Planet, I bought a Soda Stream machine (The “Source” if it matters, but I think they’re all exactly the same thing, I’m not sure why they have so many models. THEY DO ONE THING.) I figured if I could make my OWN bubbly water, I might be able to find flavors and stick it to man! Actually, I don’t know if a man owns LaCroix and/or Bubly. But saying, “stick it to the person” seems less revolutionary and more pin-the-tail-on-the-donkey. But yeah, I bought a Soda Stream machine and a set of (3) reusable bottles. Because I love the planet. Of course those bottles are made of plastic, so maybe I hate the planet and just want to save money? I dunno, it failed anyway (he foreshadows like a BOSS).

I tried to find “flavor drops” that would make my homemade bubble water taste like something other than salty fizz. (Also why does carbonated water taste salty? There’s no salt… There’s carbonic acid, but why does that taste like salt? Shouldn’t it taste… acid-y? Or carbonic-y?)

So, flavor drops. The only thing I could find was some co-branded thick goo from the Bubly company, which you add a surprisingly large amount of to your freshly carboned water. It’s supposed to be just like the cans you buy at the store, and with the cost of those little bottles of goo, it certainly should taste like Bubly, because it costs just as much. Also, they only come in the lamest of flavors. And I didn’t want Bubly, I wanted something different. And cheaper.

Then I found these Capella brand drops, which come in a crazy variety of flavors. They seem perfect, so I bought a LOT of them. If you go directly to their website (instead of that Amazon affiliate link), they have even more flavors. Some sound better than they taste, and some taste exactly like you’d expect. My favorites are the gummy bear flavor and the Swedish Fish flavor. (I think they’re called something similar to the brand name, but not exactly so they don’t get sued — but that Swedish Fish flavor is pretty gnarly to drink in bubbly water.)

Unfortunately, every flavor adds a sort of “waxy” flavor to the water. Waxy might not be the right word, but they don’t seem to have the same sort of delicious flavor that store-bought cans have. I know they’re artificial, but the store brand flavors seem more “real” somehow.

And that’s when Hank Green ruined my bunny slippers.

I’m a fan of John & Hank Green. That’s no secret. Anyone in Nerdfighteria worth their salt is familiar with the podcast they do together, “Dear Hank & John.” I’m even a $5 Patreon supporter, so I get a *bonus* podcast every time they record an episode. Totally worth the price on the tin. Anyway, during one of the episodes, Hank was talking about how he also enjoys LaCroix-ish things. Like me, he has tried to make his own concoctions from home. (OMG we’re so alike, we should totally be BFFs… just sayin) During one of the episodes, Hank said that he adds some orange juice concentrate to his SodaStreamed tap water. Now don’t get me wrong, I know that fruit juice of any kind is just sugar water, and it’s not, “good for you” in any significant way. But still, it sounded like a pretty great idea.

And so I bought some orange juice concentrate. And I did it with aforethought, y’all. I got pulp-free, because while Fizzy Floaters might be a great band name, chunky bubble water sounds pretty gross. I also bought the kind that comes in a plastic container. Not because I hate the planet (although we established above that maybe I do…), but because I didn’t want the cardboard to get weird and soggy. Anyway, I put the plastic, pulp-free concentrate container in the fridge so that it would be pourable. The next day, along with my cup of coffee, I decided to prepare an all-natural carbonated bottle of slightly orange-y water. Unfortunately, Hank did not specify how much concentrate he adds to how much water — but I thought this was a, “less is more” kind of situation. I didn’t want carbonated orange juice, I wanted carbonated water with a refreshing hint of citrus. So after making a bottle of plain bubble water, I slowly poured a tiny bit of the concentrate into the bottle.

Now, I’m not sure if you know how science works. I thought I did. And Hank is “The Science One” when it comes to the Green brothers. But in some sort of Mark Rober inspired reaction, my innocent bottle of sparkling water turned into a fountain of citrus and shame that makes Mentos and Diet Coke look about as exciting as those weird ash-snake firework things that come in the cheap 4th of July fireworks packs. The explosion that took place on my counter hit the kitchen ceiling. Much like an untethered rocket ship, the bottle of fury fueled by some sort of zero-point energy launched its frothy exhaust into my pouring hand, which shot the mostly full container of concentrate against the side wall of the kitchen. It had enough force behind it that it bounced off the wall, and came back (still about half full) to hit me square in the chest and get further accelerated by the now spinning bottle of fury on the counter.

Further experimentation should be done, because I think the OJ concentrate combine with the freshly carbonated water created some sort of Jesus-level loaves and fish situation. That single 20oz bottle of water somehow left about 5 inches of angry standing water in our entire kitchen. The rest of the orange juice concentrate dumped directly on my slippers and my cup of coffee somehow poured itself *into* one of my slippers during the 7 seconds of chaos.

So yeah. That’s how Hank Green ruined my bunny slippers. And I have no idea if his Molotov Cocktail of Doom actually tastes good, because all of the ingredients were now a permanent part of my kitchen decor.

The moral of the story? Um… I dunno. Stock up on LaCroix when it goes on sale?

Hey Google, Can You Break Your Spine With A Burpee?

Seriously. My DadShirt game is strong…

I’m 43. I have to think really hard every time someone asks, because after car insurance getting cheaper at 25, there really aren’t any milestones to look forward to in life. Oh, you thought a blog post about burpees would be motivational? Yeah, no refunds, sorry. (Not sorry)

I’m 43, I’m about 5’11”, and I weigh about 220lbs. I’m officially obese, but don’t worry, I, “carry my weight well.” I’m pretty sure that just means I’m so unattractive, no one notices I’m *also* fat. But here’s the deal, I really want to wear the Reptar shirt my friend Josh gave me, but it’s too tight.

Oh, you were hoping for an inspiring weight loss journey involving health and self-discovery? Yeah, no. I like wearing absurd DadShirts, and a couple of my best ones are too tight. I’ve come to the realization that no amount of exercise will bring back my hair, and my bald option looks far more like Uncle Fester than The Rock. I want to wear my pink button up shirt with cartoon dinosaurs on it. That’s my main motivation. Again, no refunds, you’ve read this far, you should realize there’s little hope for a talk about lifestyle choices.

Huh. Not giving a crap. I guess that’s another milestone worth looking forward to. I have no idea at what age that gem is attained, but it’s sub-43. Maybe that’s the question to Life, the Universe, and Everything, and last year I stopped giving a crap. Cool.

But back to burpees. Back, heh, get it? Yeah, my back hurts. I don’t know for sure, but I think when you find yourself googling “spine pain burpee”, you’ve achieved peak fitness shame. Why would I choose to attempt burpees? Because I’m lazy. No really.

I wanted to find the best way to get serious exercise while doing the least possible exercise. Burpees are reported to engage like, every muscle in your body, count as cardio and strength, and can be done anywhere. (I don’t actually recommend parking lots, especially if you have a mouse-clicking job like me, my baby-soft finger sausages get bruises on carpet…) Plus, a co-worker (Michael Aliotti) recently set the world record for most burpees in 12 hours. He did 7,295. I kid you not. So I figured if I did burpees, I’d have the same chiseled, eternally-25 body he has. Lol, actually no, I never thought that. But I thought if I did enough burpees, I might be able to button my men’s size large Reptar shirt.

Why does a pink Reptar shirt come in men’s size large? Shut up, when you’re 42 you’ll understand what things are cool.

ANYWAY, I knew that starting with 7,295 burpees would probably go poorly for me. So I decided to do 100 burpees. That seems like a nice, round number. It’s also a fairly common number of burpees for super-fit people who could totally wear Reptar shirts can do. BUT. I’m not an idiot, so I searched for an online “plan” for getting to 100 burpees. Eventually. I found a 30-day schedule somewhere online, and decided I could ramp up to 100 burpees in a month and not die. (Yes yes, you see where this is going. I’d never done a burpee, and well, let’s just say they’re not as satisfying as their assumed namesake, burping.)

Day 1 on the schedule calls for 8 burpees. 8. The OCD part of my brain (ie, the part inside my skull, the whole stupid thing) was really annoyed by it being 8 and not 10. But whatever. Day 2 is 11, and that’s somehow worse, so I’ll just do 8 and shut up. If you’re expecting me to say I tried the first burpee, and questioned life or something, well no. 8 burpees were surprisingly easy.

Don’t get me wrong. When I do a burpee, it looks like I’ve dropped my keys, fallen over trying to pick them up, and then eventually stand up and celebrate the retrieval of my keys with a sad 2″ hop. Nevertheless, I did 8 burpees in a row, forgetting to breathe until about burpee 4, and apart from a small twinge in my spine, everything went well. I actually thought perhaps I should do more burpees. Possibly 100 on the first day, because really, my heart was pumping, but I wasn’t out of breath or anything. Oddly, the same OCD that was annoyed by “8” burpees on day 1 wouldn’t let me change the schedule. So I stopped.

That was before work on Wednesday. By lunch on Wednesday, I was pretty sure I’d severed my spine and secretly replaced all my cervical discs with shark teeth. It literally felt like if I went into a plank position, I might break directly in half. I considered going to the doctor, but thankfully I’m over 42, so I don’t give a crap anymore. Also, the doctor would assuredly tell me that I needed to rest. I figure since I’ve been resting for the past 20 years or so, I have a bit of rest built up, and I should be fine.

Then dinnertime came. I don’t think I ate dinner, but not because I thought fasting would improve my health or anything. No, I didn’t eat dinner, because I couldn’t lean forward enough to point my face at the table. My stomach muscles DID apparently decide to rest, and refused to do simple things like help me lean forward. They made this refusal clear by stabbing themselves with extra shark teeth they found laying around my spine area. It’s not really a big deal though, because my arms wouldn’t have been able to lift the plastic fork all the way to my mouth anyway. So I fasted. Slowly.

If you’re thinking I gave up, well, you’re right. On life. On ever being able to move again. I gave up my belief that Michael Aliotti is human. But I did *not* give up on the 100 burpee schedule, because again, OCD. The next morning, I did 11 burpees. Sort of. See, Wednesday evening after not-dinner, I googled ways to adjust burpees for people with jellyfish spines. It turns out you can “walk back” to a plank position instead of jumping (or thrusting, or whatever crazy crossfit term is correct for jumping into a push-up position). And then you can either walk back to a squatting position, or “explode” back from the plank position. The term “explode” seemed to indicate what my back would do, but nevertheless, I did jump back after walking into the plank position. And I did it 11 times.

This time, I WAS out of breath. I’m not sure how it happened, because while carefully walking back into plank position, I paid very close attention to not snapping in two, and I didn’t realize I was huffing and puffing. But I did all 11 SadBurpees, and I called it good.

Look, day 2 hurt. I won’t give you details. If you want an object lesson, just like, drop bricks on yourself in your various tender parts. It kinda felt like that.

Today is day 3. Oh, again, you were looking for a motivational blog post about how the destination was worth the journey and crap like that? I just want to wear a Reptar shirt. I don’t care about existential bliss. Also, this morning I did 14 burpees. I didn’t walk them back, because my spine felt strong. (LOL LOL, no it didn’t, nothing on me feels strong, except my cynicism muscle.) I did regular burpees because I’m lazy, and the walk-back thing took longer than normal. It’s been about 20 minutes, and I won’t lie, my back hurts. Today it just regular-hurts though, not “I think I’ve severed my spinal cord” hurts. We’ll see what lunchtime brings. But tomorrow is a “rest day”, so I figured if I had to schedule a rest day, I should expect it to be a day of hospitalization and regret. But that’s tomorrow.

So what’s the point of this post? I have no idea. I’m in my recliner, questioning my life choices, and my laptop was within reach. I probably won’t blog about my 100 burpee schedule again, because I suspect tomorrow’s day of rest might be a biblical rest metaphor, and I’m going to die sometime this evening around dinner. Nevertheless, if you see me around town in a super awesome Reptar shirt, you’ll know the burpees worked. Or that I gave up and found an XL somewhere online.

Phobias and Tiny Potties

I'm trying not to think about the sticky tray...I think it’s still “Mental Health Awareness Month.” Or whatever it’s called. This post is the 38,000ft edition of, “Crazy Things About Shawn.”

I’m currently somewhere over Iowa, and just had my traditional ginger ale and Delta cookie treat. (Truly, they taste amazing together, but only when you’re 7 miles up in the air)

As I finished my delicious cookie treat, I grasped the tray to help scooch up in my seat, and discovered that the back edge of my tray was sticky. Thus, my hand was sticky. We might not know each other very well, but you should know that apart from bees, nothing freaks me out more than being sticky. And since the plane has been going through turbulence, the seat belt light has been on for most of the flight.

I had to sit in my seat with a sticky hand.

Just to put a little clarity in the conversation, I’d much rather jump OUT of the plane (with a parachute, I’m not suicidal) than to sit in the plane with a sticky hand. Finally, after about 63 hours of waiting (it’s a 4 hour flight, my chronological senses might be skewed) the seat belt light finally shut off. So, for what I think is the first time in my life, I used the bathroom on a plane. I did try to actually “go” while I was there, because I just had all that ginger ale, and I was already in the bathroom. But I didn’t attempt to use the tiny facilities until AFTER I washed my hands with the most inconvenient (but so blessedly wonderful) sink. And yes, I washed my hands again afterward too, because my mother trained me right. 🙂

So, I said all that to say: Airplane bathrooms are TINY! And I must confess, I’m concerned for the ladies, because as a guy, peeing into a tiny metal bowl while the plane jostles around the sky (the seat belt light went back on whilst I was in the bathroom) is challenging. While I personally peed like an olympic diver (no splash), I suspect that entire little poop closet is FULL of tinkle spray. It’s actually kind of gross. I’d really hate to have to sit on that tiny toilet.

Also, as an aside to my already derailed post (proof of mental illness?), I have no idea how folks do the hanky panky in those things. Maybe that’s just in the movies, or maybe the first class bathrooms have couches or something.

But the sink. The sink works. THANK GOD!

Dropping Chocolate

This evening, Donna and I were driving home from dinner out with friends. It was snowing pretty hard, and we were at the intersection of a wide, busy road. Donna warned me of car coming from her side, and then after it passed I gunned the gas pedal to get out on the road quickly. (My new truck is the first 4 wheel drive vehicle I’ve ever owned, so I was admittedly playing a bit)

As I’m turning left across the 4 lanes very quickly, Donna says in a frustrated tone, “Oh man, you made me drop chocolate!”

There was an awkward silence.

I responded, “You mean, like, you pooped?”

I assumed my rapid turn scared her, and she was creatively claiming I scared the crap out of her. I didn’t really think she pooped herself, but I’d never heard someone say they “dropped chocolate” before. It turns out I was very wrong.

“What?!?! No. I was eating a piece of delicious dark chocolate, and you took off so fast I dropped it!”

If you listen close, you can probably still hear me laughing. 🙂

A Conversation With My Wife

Me and my sweetyWhile driving, my audiobook is interrupted by a phone call from my wife. (All hands free, for those concerned)

————-

Donna: Twitter doesn’t give me enough characters to write the school’s entire name in the “Full Name” field when I try to create an account.

Me: How close is it?

Donna: “Harbor Light Christi”

Me: Hmm… How about “Harbor Light HLCS?”

Donna: That fits, cool! Thanks!

Me: No problem. What’s the username?

Donna: @harborlight3

Me: What? That’s a horrible username…

Donna: That’s what it suggested.

Me: But… It’s horrible! Make it something like @HLCS or if that’s take @HLCS_Swordsmen

Donna: Oh that’s much better, and it’s not taken, cool!

Donna: “sword3f86gg55e”

Me: That’s worse than “harborlight3”, what’s wrong with @HLCS_Swordsmen?

Donna: No, that’s the password I used.

Me: YOU SAID IT OUT LOUD?!??!?!

Donna: Well yes, but only to you on the phone.

Me: But, what if someone overheard you?

Donna: How would they know what I was talking about? You didn’t even know, and I was talking to you!

Me: Still, doesn’t it cause you pain to say a password OUT LOUD?

Donna: Um, no…

Me: Wait… Wait… Did you say it out loud while you were WRITING IT ON PAPER?

Donna: Of course! I have to write it down so I can read it when I need to log in!

Me: You know I’m a system administrator and trainer, and that I deal with computer security every day, right?

Donna: So you’re gonna hack me?

Me: I don’t think I can talk to you anymore.

The Plant Kingdom Follows Google’s Lead

Oh yeah? Well I could survive on Mars...In an unexpected announcement today, the Plant Kingdom spokesman, Fern Dirtlicker, told press, “providing oxygen free of charge no longer fits into our business plan.”

When asked if the Plant Kingdom will offer a subscription service, or possibly sell the oxygen manufacturing industry to another company, Fern replied, “Nope. We’re just not going to do the whole ‘oxygen’ thing anymore. Users are advised to pick a different breathable gas by July 1st, when PK plans to halt distribution.”

Governments are currently negotiating with the International Clown Federation in attempts to reach an agreement on helium balloon usage, but observers noted that talks aren’t going well. The talks are funny to listen to, but they’re not going well. What will humankind do in light of the Plant Kingdom abruptly canceling their cloud-based oxygen service? Hopefully someone will come up with a viable alternative, but we’re not holding our breath. (Well, actually we are)

The Defender of the Office Realm

 

The office realm was a happy place. Mondays came, and Mondays went — but the supply of Monday repellant was always plentiful and hot.

All was good
And it was good.

But then one foul, foul day, something horrible happened. The Elixir of Promised Fridays disappeared!

This bodes not well.
This bodes not well.

Knowing the Office Realm could not survive under such dire circumstances, the king decided to hire a champion to protect his Office from the depression and despair of  an empty cup. The volunteers were many, but the king knew Sir Ibuprofen with the Paper Sword was his best bet against Monday’s onslaught. And so the knight was commissioned.

None shall pass.
None shall pass.

Unfortunately, while Sir Ibuprofen was indeed a valiant fighter, he could only battle evil every 6-8 hours. The king new he needed a champion able to take on enemy after enemy, without the required wait time Sir Ibuprofen demanded. And so, Lord Swingline took the post.

I bind thee villain!
I bind thee villain!

And everyone laughed.

So the king hired a saber toothed stapler, not of noble blood, but far more vicious.

My tooth is stained with the blood of unruly collation!
My tooth is stained with the blood of unruly collation!

Unfortunately, the villagers called OSHA, and the king was required to post signage warning potential thieves of their certain peril.

It was like putting a bell on the collar of a tiger.
It was like putting a bell on the collar of a tiger.

Everyone laughed at the poor saber toothed stapler, and all his staples fell out. Now he lives in the kings bedchamber, and guards against slipper thieves and stocking bandits. The king needed a fierce warrior, and so he scoured the kingdom until he found a sword wielding pod person!

Lord Podbiscuits formerly worked for the post office, opening letters.
Lord Podbiscuits formerly worked for the post office, opening letters.

While a valiant warrior, Lord Podbiscuits annoyed the entire kingdom with his incessant singing. The king even suspected Podbiscuits of drinking the royal elixir, and so had him removed from office.

We stab at thee, appley foe!
We stab at the, appley foe!

Sadly, shortly after the demise of Lord Podbiscuit, all the king’s champions were detained indefinitely by the TSA for attempting to get on a plane with Podbiscuit’s sword. Sir Ibuprofen also insisted he had to be taken on board with 6 ounces of water, and it is suspected the entire group is now in Guantanamo Bay.

Now the king mourns the loss of his champions, and fears for the safety of his realm. Without a hero to protect the Elixir of Promised Fridays, the king fears a curse of Forever Monday. Fearing for himself and his subjects, the king’s only choice is to pray to the chicken gods. (You know, like you do…)

If only there was a chicken strong enough to defend the realm. A chicken whose beak were sharp enough to pierce through the most sinister of evil, yet not be long enough to be considered a weapon by the TSA during kingly jaunts cross country. If such a noble bird existed, one such as Lady Gwenevieve Lockjaw of New Eggland, the realm would once again be safe from the onslaught Monday and all Monday’s henchmen.

The king sent his desperate plea to Queen Klishis of the Metal Birds, and to this day, he awaits her reply…

 

 

 

My Chat with AT&T

Posted without comment…

info: Please wait for a chat representative to respond.
info: You are now chatting with ‘Ian Young’
Ian Young: Thank you for chatting with at&t today, I am happy to assist you

Shawn Powers: Can you give me an idea when our service will work here in Indian River, MI?

Ian Young: I am happy to look into that with you today

[over 5 minutes go by]

Shawn Powers: Are you doing that now?

Ian Young: I am

Ian Young: I do see the reports of the issue, but no estimated resolution time

Shawn Powers: So you recommend I switch to Verizon?

Ian Young: I did not say that

Shawn Powers: You are one of many AT&T folks that acknowledge a problem, yet have no estimate for repair time, nor explanation as to what is happening.

Shawn Powers: So, since you can’t help me — switching companies seems the only logical choice.

Shawn Powers: What if this goes on for years?

Shawn Powers: Shall I never again make a call or text?

Ian Young: unfortunately, we only have the information our technicians provide us, and as of yet they have not advised us when the expect to have the issue resolved, in all my years with at&t I have never seen an issue like this last for years, but if you feel that is what you must do, that is your choice

Shawn Powers: Do you understand why a continued “we don’t know when it will be fixed” makes me question why I spend $350+ a month?

Shawn Powers: this is at least week two, which means I’ve paid for half a month of service that rarely works

Ian Young: I do understand, and if we had a date we would be more then happy to provide it to you

Shawn Powers: Do you have an estimate on when you might have an estimate?

Shawn Powers: or possibly does a manager have a better idea of when the problem will be identified or fixed?

Shawn Powers: Certainly someone in all of AT&T must know something.

Shawn Powers: I could flag down AT&T trucks that pass by on the road, but that seems a bit drastic.

Shawn Powers: I would call and talk to someone, but you see, my phone doesn’t work.

Ian Young: they would have the same access to the information as I do, unfortunately our technicians have not provided us that information, weather you reach us through here for chat or call, we have the same information

Shawn Powers: Perhaps could someone *call* the technicians?

Shawn Powers: Or email them.

Shawn Powers: Or text them

Shawn Powers: Communicate with them in some manner?

Ian Young: if we had a way to contact them, we would already have done so

Shawn Powers: So… the company which claims to be the biggest and best company for communication can not contact their own technicians?

Shawn Powers: You do see the irony, no?

Shawn Powers: I suppose I would understand if you can’t reach them on their phones if they live in Indian River.

Shawn Powers: Our towers don’t work here.

Ian Young: with our technicians it is a one way communication, the let us know,

Shawn Powers: You don’t think that is unacceptable? That’s the same efficiency as smoke signals.

Shawn Powers: Perhaps a note could be slipped into their paychecks, asking for an update?

Shawn Powers: I’m certain they receive that from AT&T, even if they never have to receive information from the company in other matters.

Ian Young: I do understand your frustration

Shawn Powers: Yet, you have no suggestions for me?

Shawn Powers: Let’s pretend you were me, what would you do?

Shawn Powers: Would you continue to pay for service that does not work?

Shawn Powers: Is that that what the ideal customer would do?

Shawn Powers: Or should I continue to spew sarcasm at you, and hope it goes up the chain?

Shawn Powers: I realize you personally aren’t responsible — but you’re my only point of contact.

Shawn Powers: So you get the brunt of my frustrations.

Shawn Powers: I must have some resolution, as I’ve patiently waited for two weeks now.

Shawn Powers: If I ordered a hamburger, and it didn’t arrive for two weeks, I would most likely leave the restaurant, thus my questions about switching to Verizon.

Ian Young: again it is your choice as to weather to continue service with at&t or not, at this point, the information you are requesting is not available, our technicians are working to resolve the issue as quickly as possible

Shawn Powers: So will I be charged for the past two weeks?

Shawn Powers: Or will my bill reflect the time it takes the technicians to fix things?

Shawn Powers: If I knew the length of time it would take, I could better judge if I wanted to remain a customer.

Shawn Powers: I would say the phones work about 25% of the time, will I get a 75% discount?

Shawn Powers: If you can’t resolve my problem, can I stop service with AT&T, and no longer have a committment on my contract? ie, revoke early termination fees?

Shawn Powers: I think that would be a fair compromise. If you can’t tell me when my phones will work, then canceling my early termination fees would be acceptable.

Shawn Powers: it’s not even all my phones, some are past their contract dates.

Ian Young: I apologize, we in tech support do not have information on termination fees or contracts, if you want to call our Customer Care at 1-800-331-0500 from a land line phone, they would be able to look into that with you

Shawn Powers: Shall I go ask the neighbor if they have a landline phone?

Shawn Powers: We have 5 cellphones you see, and no landline.

Shawn Powers: Customer care cannot chat?

Ian Young: I am happy to find the location of one of our at&t company owned stores, they would have a courtsey phone you would be able to use

Shawn Powers: The store itself couldn’t help me?

Ian Young: they might be able to, but most likely they would direct you to call

Shawn Powers: I see. Well, Ian, I would thank you for your help, but really you haven’t helped at all.

Shawn Powers: I’m sure you tried — but you’ve said the same thing I keep hearing over and over.

Ian Young: as I said if we had more information, we would not hesitate to provide it

Shawn Powers: Well, if I see a technician, I’ll let them know you’d like to talk to them. Too bad AT&T doesn’t have two way phones for them yet.

Ian Young: it is not a matter of Phones

Ian Young: it is a matter of allowing them the ability to do the work they have to do with out intruption

Shawn Powers: So you *can* call them, you just won’t?

Shawn Powers: “Ian Young: with our technicians it is a one way communication, the let us know,”

Shawn Powers: But they don’t let you know apparently, therein lies the problem.

Ian Young: they let us know when they know, if they don’t know, then don’t have the information, hence we don’t have the information

Shawn Powers: If it took me two weeks to figure out how long it would take to solve a problem, I would be fired. Perhaps I should get a job as an AT&T technician, it sounds like they have a cake job.

Shawn Powers: “We’ll get it fixed… someday. No, we won’t tell you what’s wrong. No, no idea how long it will take.”

Ian Young: I understand your point of view, but the technical aspect is not as simple as you seem to imply

Shawn Powers: Ahh, yes, that’s it. Think about it not as the AT&T tech support, but as a person that paid hundreds of dollars for shoddy service.

Shawn Powers: If you truly believe it’s acceptable to hear “no estimate” for weeks, with no further information, you have a horrible concept of customer support.

Shawn Powers: Hours, i would understand.

Shawn Powers: A day, maybe

Ian Young: I do apologize that we do not have an estimated time of resolution, it is not an issue of weather I feel it is acceptable or not, it is what we have to work with

Shawn Powers: So what should I do?

Shawn Powers: Please tell me what the recommendation is.

Ian Young: What you should do is up to you, at this point all I can say, is we are working to resolve the issue

Shawn Powers: So you have no recommendation?

Ian Young: If I had a recommendation that would fix the issue, I assure you I would not hesitate to provide it

Shawn Powers: What I’m asking is, when I go into the other room and my family asks about their phones, I need to say, “Ian said we should __________.”

Shawn Powers: Because that’s why I contacted you.

Shawn Powers: I need to know what to do now.

Shawn Powers: My phones dont’ work.

Shawn Powers: I came up with ideas, like switching to Verizon. I need to know what AT&T suggests I do.

Shawn Powers: Continue to wait indefinitely? If that’s the answer, just let me know.

Shawn Powers: You currently represent all of AT&T, I need to know what AT&T suggests I do.

Ian Young: What to do now is up to you, as for you concerns about the contracts, is to call and speak with our Customer Support,

Shawn Powers: let’s start over then. Ian, my phone doesnt’ work, what should I do?

Ian Young: I do understand Mr Powers, you want us to tell you what to do, but you don’t want us to tell you to wait till it is fixed, no carrier is going to tell its customers to go to another carrier, outside of that what else are we to tell you?

Shawn Powers: I guess you don’t have an answer for me then. Very well. Thank you for a lovely chat, Ian. I do hope you have a good day.

Ian Young: I hope you have a good day as well, and that the issue is resolved soon for you